In this policy, the words “we”, “our”, and “us” refer to Homeshaper Devices, the website www.Homeshaper.com and the Homeshaper App, all proprietary rights to which vest exclusively with Riot Labz Pvt. Ltd.
What Data Do We Collect and Why:
Information collected by our Devices, Website and App include:
Homeshapers: Device IP address and Wifi SSID are collected to ensure connectivity of the devices and quality of service provided. Consumer usage data is collected and stored temporarily to ensure proper functioning of the Homeshapers.
HomeshaperApp: The App collects your Name and Email ID to identify you as the user of a specific Homeshaper. You may choose to provide your Phone number, Address and Age in order to purchase Homeshapers through the App and / or to complete your profile information for better user experience. We identify the operating system of your mobile device to provide services specific to your operating system. We access your phone camera with your permission in order to set pictures for specific devices purchased by you and for your profile picture. We also access your GPS location for Geo Fencing services. The HomeshaperApp accesses your phone book so that you can invite your family members as additional users joining your HomeshaperApp experience. The App also adds a new helpline contact number to your phone book for easy access to our customer care services. Rest assured, we do not use your phone book information collected in any other manner.
The security and privacy of your information against unauthorized access or unauthorised alteration, disclosure or destruction is our priority. Internal review of data collection, storage and processing practices and adequate security measures to guard your data in our possession, are undertaken by us on a regular basis. Homeshaper has secured ISO 27001 certification for information security management systems ensuring security of your personal and non-personal information collected and used by Homeshaper. Your Homeshaper account information is password-protected for your privacy and security. Protect the confidentiality of the password you select to avoid unauthorized access to your password and to your Homeshaper App.
Homeshaper is not responsible for any breach of security or for any actions by third parties that receive your Personal Information.
Homeshaper shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, acts of God, strikes or industrial action of any kind, riots, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.
Duration of Storage and Withdrawal of Consent:
We shall keep the information provided by you to us, for the time period that is necessary and consistent with the purpose for which you have given it to us. You may choose not to provide us with certain information, but that may result in you being unable to use certain features of our products and services.
We take no responsibility for the authenticity of the information provided by you to us and any third party claims resulting from inaccuracy of your information. You are advised to contact us at Homeshaper.com or through the Grievance Cell given below, so as to update your personal information such as change in address, phone number, email ID etc. to ensure accuracy of our records and uninterrupted services from us including timely delivery and fulfillment of your order.
You may opt to withdraw your information from our records by contacting us at Homeshaper.com or through the Grievance Cell given below. Except where needed to respond to a query from you or fulfill an order, we will delete your personal information on request by you.